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Connect From Off-Campus

Connect From Off-Campus

The campus provides several ways to access the Library's resources when you are away from campus. Descriptions and instructions are below.

If you have trouble with any of these, you may try another method, see the troubleshooting guide, or contact Computing and Communications as indicated at the bottom of this page.

If you would like to use a mobile device (IOS or Android) to use library resources from off-campus, visit our mobile access page.

Instructions:

  1. Go to library.ucr.edu/vpn (consider bookmarking).
  2. Select one of the three options below.
  3. Enter your NetID and Password
  4. Click on Login.

Three options:

AnyConnect

Using AnyConnect requires software to be downloaded and installed to your computer. It is recommended for frequent or in-depth research.

The First Time you log in, there will be an installation process. It requires that you have certain common elements installed in your computer and browser. If you run into trouble, there is a help guide.

Whenever you want to log on, go back to the address above and log in.  It will not reinstall, it will just run a check and indicate you that you are connected.

Note: You may have to turn off your firewall (e.g., Zonealarm) to use the VPN. More Info

Smart Tunnel

Use the SmartTunnel for quick access to Library Resources or if you run into difficulty with using AnyConnect.

After logging in, you will see a button to Start Smart Tunnel. If everything is set up as expected, it will soon tell you that you are connected. Otherwise, try the WebVPN. When it is convenient, contact CNC to ask for assistance.

WebVPN

The WebVPN functions within your browser. It is recommended if you are not able to download software of any kind onto the machine that you are using.

Click here to connect to the UCR Web VPN

More Info and Instructions on WebVPN

Because the WebVPN works within your browser, it is more prone to difficulties relating to browser compatibility. If you have trouble, check our documentation to see if it is a known problem. Some resources have difficulty with IE6 or with IE and Vista
.

Troubleshooting / Questions?

If you need additional assistance please use the contact information listed below:

Staff and Faculty Help Desk
Telephone: 951-827-3555 (8-5 M-F, Leave a message if they do not answer)
E-Mail: helpdesk@ucr.edu


Student Help Desk
Telephone: 951-827-6495 (8-midnight M-TH, 8-5 Fri, and 1pm-Midnight Sun)
E-Mail: helpdesk@student.ucr.edu
Last modified: 9/23/2014 11:39 AM by M. Potter

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012
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