Wepa cloud printing launches at UC Riverside
September 17, 2018

The UCR Library and UCR Information Technology Solutions prepared this brief tutorial to introduce you to our new Wepa Cloud Printing system at the University of California, Riverside.

Here’s what you’ll learn in this tutorial:

  • How to create a Wepa account
  • How to upload and print documents using Wepa
  • Where to find Wepa print kiosks on the UCR campus

The launch date for the new Wepa cloud printing system at UCR is September 17, 2018.

There are 14 Wepa print kiosks located at several different locations on the UCR campus:

Wepa cloud printing has four basic steps:

  1. Create your account
  2. Select funds
  3. Upload documents
  4. Release the print job

There are also four benefits to using the Wepa system that we didn’t have with other printing services:

  1. Anyone can print with Wepa, not just UCR students, faculty and staff.
  2. Patrons now have more ways to pay, not just with Bear Bucks.
  3. You can send print jobs to Wepa from home -- or anywhere with an internet connection.
  4. You can print from any type of device, not just computers.

How to create a Wepa account

If you’re on campus, simply walk up to the closest Wepa kiosk and swipe your R’Card on the right side of the screen, and set up a 6-digit PIN

You can also set up an account from home. To do so, go to wepanow.com, then click the blue “login” button in the upper right-hand corner.

Next, choose the University of California, Riverside from the drop-down menu labeled “School.”

Once you select UC Riverside, the browser should automatically redirect you to the Central Authentication Service (CAS) screen, where you’ll log in with your UCR NetID and current password.

How to deposit funds into your Wepa account

After you’ve logged into your Wepa account, you should see your account balance right below your name. All UCR students will receive $7 in their Wepa account every quarter. This replaces your quarterly Quota printing allowance.

UCR students will receive discounted pricing for the new Wepa printing service.

Currently registered UCR students will pay (with partial costs offset by the Student Technology Fee):

  • $0.07 for B&W, 1 sided
  • $0.12 for B&W duplex
  • $0.35 for color, 1 sided
  • $0.65 for color duplex

All other users (UCR faculty, staff and visitors) will pay:

  • $0.15 for B&W, 1 sided
  • $0.20 for B&W duplex
  • $0.50 for color, 1 sided
  • $0.80 for color duplex

If you need to print more pages, click “add more” to deposit additional funds.

You have three choices for how to pay for additional printing: Bear Bucks, credit card or PayPal.

With Wepa, each credit card transaction will have a $0.40 processing fee added. However, if you pay for extra pages at the kiosk with your Bear Bucks, there are no additional fees.

How to upload documents to the Wepa cloud

From inside the member portal at Wepanow.com, click “Document Upload.” 

You can link your cloud storage drives to your Wepa account (Google Drive, Box, OneDrive, Dropbox, or Office 365). Click on the green button at the right of the screen to link your accounts.

You can also upload individual files from a computer, smartphone, or tablet. To upload a file from a computer, first, click the “Choose Your File” button. Follow the prompts to select the file from your drive.

Then, you’ll select print options, including:

  • number of copies
  • single or double sided
  • black & white or color printing
  • print all the pages in your document or a specific range of pages
  • page orientation (portrait or landscape)

Once you have all of your print options selected, click “Send Print Options.” (Please note: you can’t change your print options at the Wepa kiosks for documents you've uploaded to the Wepa cloud.)

The next screen should say “Review the Results.” Your document has been uploaded to the cloud, and you just need to go to the nearest Wepa print station and enter the 6-digit code you received to release the file. (Please note: the code shown in the tutorial video is an example only.)

How to release your print job at a Wepa kiosk

In order to release your print job, log in at the Wepa kiosk by swiping your R’Card using the card reader on the right side of the screen. First-time users will be asked to create a 6-digit PIN code, to protect your Wepa account.

Once logged in, review your Wepa account balance at the top right of the screen, right below your name. At this time, if you need to add funds, you can do so at the kiosk. (Use the card reader on the left side of the screen to add funds.)

On the left side of the screen, you’ll see the list of files you’ve uploaded to your Wepa cloud. Documents that you’ve uploaded to Wepa will be available to print for up to 6 days.

Tap the box next to the document you want to print, or tap the box at the very top of the list to select all files.

The green button at the bottom of the screen will display the total price for your print jobs. Tap this button to continue.

For your security, be sure to log out of your Wepa account when you’ve finished printing. The green logout button will appear in the lower right corner of the screen. The Wepa print station will automatically log you out after 10 seconds of idle time, after your last print job has completed.

To review:

Print from your laptop or desktop computer

Print from your smartphone

Print from your tablet

If you need support or have any trouble with your Wepa account, please reach out to Bear Help. Bear Help is available by phone Monday through Friday from 8 a.m. until 5 p.m.: (951) 827-4848. After-hours inquiries, please contact Bear Help by emailing bearhelp@ucr.edu, or you can use the online self-help guide.