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Consumer Information and Consumer Complaints

Consumer Information and Consumer Complaints


United States Federal Government

Publications.USA.gov (Federal Citizen Information Center)
The Federal Citizen Information Center (formerly Federal Consumer Information Center) provides consumer information and information about federal government services.
---View, order, download U.S. government consumer publications. Select publications by topic : Animals, Cars, Computers, Consumer help, Education, Employment, Family, Federal Programs, Food and Nutrition, Going Green, Health, History, Housing, Money, Small Business, Travel, Miscellaneous
---Connect to the Consumer Action Handbook
---View or order the Consumer Information Center Catalog
---Connect to the National Contact Center web pages to find frequently requested information about federal programs, benefits, and services as well as telephone, e-mail, or address contacts
--- Resources in languages other than English

Federal Trade Commission Consumer Information : FTC ConsumerLine
Brochures and information for the consumer. These alert the consumer to scams, rip-offs, and consumer fraud schemes or give information on consumer issues. Categories include:
--automobiles
--computers and the Internet
--credit and loans
--diet, health, and fitness
--education, scholarships, and job placement
--energy and the environment
--ID theft, privacy and security
--investments and business opportunities
--shopping for products and services
--scholarship and employment services
--telemarketing and telephone services
You may file a consumer complaint online with FTC.

Healthfinder
Healthfinder is a major web source for consumer health information. A gateway consumer health information web service of the U.S. federal government, Healthfinder connects you to health information from the federal government, state and local agencies, not for profit organizations, and universities. Information on many, many health topics is offered through links to other web sites with health information, connections to support and self-help groups, health databases, and selected online health publications.

Consumer Resources : Federal Citizen Information Center
Consumer books, pamphlets, tips, and other resources from U.S. federal government agencies. Grouped by subject category: cars, computers, education, employment, family, federal programs, food, health, housing, money, small business, travel, consumer help, recalls, scams/frauds, and more.


California State Government

California Office of the Attorney General : Protecting Consumers and Consumer Info
California Office of the Attorney General consumer protection and services and information. Connects to Consumer Alerts, Info and Complaints page. Includes:
---general information about a variey of consumer issues (such as phone slammers, bad checks, child support, charitable giving, collection agencies, sweepstakes, etc.)
---contact information for complaints by type of business (airlines, automobile dealerships, doctors, etc.)
---contact information for other complaints (complaints against law enforcement officers, government agencies or officials, and corporations; discrimination-related complaints)
---a consumer complaint form
---information on California state laws and registration requirements regarding credit service organizations, charitable trusts, sellers of travel, and telephonic sellers, etc.

California Department of Consumer Affairs
The California Department of Consumer Affairs web site "is a resource designed to help Californians become informed consumers by learning their rights and protection afforded them." There are:
--- guides for consumers on topics such as consumer credit, hiring contractors, medical care, etc. (Consumer information and Publications links on the left)
---a file a complaint online service
---information for consumers and for licensees on the Department's licensing of more than 180 different professions ranging from doctors to accountants to contractors.
--- Consumer Resource and Referral Guide
---a digest of consumer legislation before the California legislature
---information about the Department, its activities, and its programs


State Governments

Index of State and Local Consumer Agencies : State, City and County Consumer Protection Offices : USA.gov
Lists and links to: state, county, and city consumer agencies and consumer protection offices in the United States.

Last modified: 9/3/2008 4:54 PM by L. Reasoner

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