VPN Authentication Errors
If you receive an authentication error message, the problem can often be solved by resetting your UCR Net ID password.
Please go to: http://myaccount.ucr.edu to reset your UCR Net ID password and save it. (Note: Do not use special characters at the end of your new password).
You should now be able to get into the Global Protect VPN site. Detailed instructions for resetting your password can be found in the following Knowledgebase Article (KB0011610).