Today, UCR Information Technology Solutions (ITS) introduced a new Virtual Private Network (VPN) for campus use.

This new network (Palo Alto GlobalProtect) is scheduled to replace the existing campus VPN solution (Cisco AnyConnect) effective May 1, 2020. Updated information: the campus Cisco AnyConnect VPN is decommissioned as of July 1, 2020.

Why is UCR introducing a new campus VPN?

Palo Alto’s GlobalProtect VPN offers greater security features than Cisco’s AnyConnect, including better integration with our internet firewall. It also supports multi-factor authentication (MFA) and enforces our security policy.

When will the new VPN be available?

The new GlobalProtect VPN will be available to use starting on March 2, 2020. There will be a window of time open for users to make the transition to GlobalProtect before AnyConnect is disabled. However, Campus VPN users are highly encouraged to begin using the new GlobalProtect VPN soon after it becomes available and report any issues they encounter.

When will the current VPN be decommissioned?

Update: ITS has extended the decommission deadline for the AnyConnect VPN. To better support remote teaching and working, the AnyConnect VPN will now be decommissioned on July 1, 2020. This overlap is meant to allow users ample time to transition to using the new VPN successfully.

If VPN users experience any access or connection issues while using the GlobalProtect VPN, please have them reach out to UCR BearHelp by calling 909-537-4848 (IT4U) or email at BearHelp@ucr.edu.