Library

Accessibility

The UCR Library is committed to providing equitable access to our collections, services, facilities, and digital resources for all members of the UCR community, including people with disabilities. We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 AA and follow accessibility best practices and inclusive design principles. Our efforts to improve accessibility are ongoing.

Report an Accessibility Issue

If you encounter a barrier using any of the Library's collections, services, facilities, or digital resources, we want to hear from you. Your feedback helps us improve access for everyone.

Report an Accessibility Issue Online

You can also reach us by phone at (951) 827-3220 or visit any Library service desk for immediate assistance.

Library Services

The UCR Library offers a range of services to help you access and use library resources. We encourage you to contact us so we can work with you to meet your needs.

Research Assistance

Librarians are available to help with research consultations, finding materials, and navigating library resources. You can reach us through Ask a Librarian for in-person, phone, chat, or email reference help.

Book Retrieval and Delivery

Library staff can retrieve books and other materials from the shelves on your behalf. Contact the circulation desk at your preferred library location to arrange retrieval. Materials can also be delivered to a different UCR Library location upon request.

Scanning and Alternate Formats

We can assist with scanning articles and book chapters. If you need library materials in an alternative format, please contact us and we will work to accommodate your request.

Extended Loan Periods

Extended loan periods for reserve materials may be available to allow use with assistive technology or other accommodations. Contact the circulation desk at your library location for details.

Assistive Technology and Resources

The UCR Library provides assistive technology at various locations:

  • Adjustable-height workstations are available at library computer areas
  • Screen reading software is available on designated library computers
  • Magnification software for users with low vision

For information about specific assistive technology available at each library location, please contact the relevant service desk or email library@ucr.edu.

Website Accessibility

We are actively working to improve the accessibility of our websites and digital platforms. If you have difficulty using any of our online resources:

  • Request support or an equivalent alternative: Contact Ask a Librarian for help accessing the information you need
  • Report the issue to the Library: Use our online reporting form to describe the issue
  • Report the issue to UCR: Visit the UCR Accessibility page for university-wide reporting options

Physical Access

Parking

Accessible parking is available near UCR Library locations. A valid UCR parking permit and DMV-issued Disabled Person placard or license plate are required. Visit UCR Transportation and Parking Services for information about accessible parking locations and permits.

Building Entrances and Elevators

UCR Library buildings are equipped with accessible entrances and elevators. If you need assistance navigating any library facility, please contact the service desk at that location or call (951) 827-3220 in advance of your visit so we can ensure a smooth experience.

Service Animals

Service animals are welcome in all UCR Library facilities in accordance with ADA guidelines. Service animals are those trained to perform tasks related to their handler's disability.

Campus Disability Resources

UCR offers dedicated support for accessible learning, research, and work through campus offices:

Emergency Procedures

In an emergency, library users with disabilities who are unable to evacuate should proceed to the nearest area of refuge (typically near stairwells) and call 911 to alert first responders to their location. Library staff are trained to assist during evacuations. For more information about emergency preparedness, visit UCR Emergency Management.

External Vendor VPATs and Accessibility Statements

Some of the Library's online services are delivered through third-party vendor platforms. The accessibility of these platforms is documented by each vendor through a Voluntary Product Accessibility Template (VPAT) or a published accessibility statement. Links to the current vendor accessibility documentation are provided below.